Marketing Manager

The roleWe're hiring a remote Marketing Manager to make sure our sellers have the marketing tools, information, and product knowledge they need to win. You'll own marketing's side of sales enablement and support our product marketing work. You'll report to the VP of Marketing.You'll work with sales leadership to find where sellers need more from marketing, like a clearer pitch, better materials, or more product and competitive insight, then build what closes those gaps. You'll also help capture and distill customer and market insights, helping plan launches, and turn our messaging into a clear sales story.This is a hands-on role on a small team. You'll write, build, and present, and you'll have real ownership from day one.What you'll doOwn: Sales EnablementPartner with sales leadership to spot gaps in seller skills, knowledge, and tools, and set enablement priorities togetherTurn product capabilities and customer needs into a clear sales story, pitch deck, and talk tracksMake sure sellers have the right materials at the right stage of a deal, and that they actually use themMeasure what's working and improve from thereSupport: Product MarketingBring in customer and market insights through research, customer conversations, and sales feedbackHelp develop and refine messaging and value propositionsSupport go-to-market planning for new products and enhancements, with a focus on sales readinessTurn competitive research into clear insights and recommendations on how we position against competitorsStay close to product so you know what's coming and whenHow you'll work with the teamYou'll be one of five people on the marketing team, and you'll work across the company to help launches land and get customers using what we build.Sales leadership: Your main partner. You'll meet regularly to understand what sellers need, agree on priorities, and check whether enablement is working.Product: You'll stay close to the roadmap so sellers are ready before anything ships.Customer Success: You'll learn what customers love and where they struggle, and bring that into training and the sales story.Operations: You'll understand how our returns network works day to day, so what we promise matches what we deliver.Partner and events marketing: You build the story and the materials, like event pitch decks and talk tracks. They take it out to partners and events and own the logistics and relationships.Content marketing and design: You'll share launch plans and sales insights so content lines up, and bring clear briefs to design.What you bringMust haves4 to 6 years in B2B marketing, with at least 2 in sales enablement or product marketingYou can turn customer needs and product capabilities into clear value propositions and sales storiesExperience with competitive intelligence and market researchExperience supporting go-to-market plans and product launchesYou've worked closely with Product, Sales, and Customer Success teamsStrong project and stakeholder management skills, since you'll juggle work across many teamsYou write clearly and simply, and you're comfortable presenting to sales teams and on webinarsComfort with tools like HubSpot or Salesforce, Google Slides or PowerPoint, and AI writing toolsNice to havesExperience in ecommerce, retail tech, logistics, or SaaS sold to enterprise companiesEEO Statement  Happy Returns, a UPS Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, veteran, disability, age, sexual orientation, gender identity or any other characteristic protected by law.Visa SponsorshipWe do not offer visa sponsorship for this role. Candidates must be authorized to work in the U.S.Statement to Third Party Agencies To all recruitment agencies: Happy Returns only accepts resumes from agencies on the UPS preferred supplier list. Happy Returns is not responsible for any fees or charges associated with unsolicited resumes.