Lifecycle Marketing Product Planner

Company DescriptionBlend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit www.blend360.com The Details: • Location: Remote, U.S. • Duration: 12-month consulting role. • Benefits: We offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Employee Assistance Programs, and an incredibly supportive team cheering you on!Job DescriptionA Fortune 100 financial services client is looking for a Lifecycle Marketing Product Planner to play a key role in supporting their planning and delivery of lifecycle trigger communications and portfolio engagement programs. In this role, you will be working cross-functionally with marketing, product, and technology teams to ensure on-time execution of over 28+ trigger communications that improve customer engagement and retention.Key Responsibilities:Support strategy, planning, and execution needs related to credit card engagement effortsCollaborate with marketing and technical teams to implement and deploy lifecycle triggersAssist with the creation, coordination, and delivery of multi-channel trigger communicationsManage project timelines and help ensure creative deliverables are aligned with business goalsFacilitate coordination across multiple stakeholders, including marketing, product, and techApply business analysis skills to identify opportunities and optimize communication strategiesOperate in a pod-based Agile environment, contributing to sprint planning and reportingMonitor progress and identify issues or blockers, escalating where necessary to ensure deliveryHelp drive continuous improvement efforts by questioning the status quo and proposing enhancementsMaintain accuracy and attention to detail across documentation, planning tools, and dashboardsQualificationsBachelor’s degree or equivalent professional experience5+ years of relevant experience, preferably in financial services, product planning, or marketing operationsProject coordination and/or business analysis experience preferredPreviously experience supporting trigger email campaignsStrong communication and collaboration skillsStrategic thinker with the ability to prioritize effectively in a dynamic environmentComfortable managing multiple projects simultaneouslyExperience using tools like Jira and QuickBase is a plusMust be eligible for employment under regulatory standards applicable to the positionDesired QualificationsExperience working across cross-functional teams including marketing, product, and technologyFamiliarity with Agile methodologies and pod-based team structuresDemonstrated success in supporting and scaling trigger-based or lifecycle marketing programsAnalytical mindset with exposure to data tools, segmentation, and test-and-learn frameworksExcellent verbal and written communication skillsAbility to influence, coordinate, and inspire action among diverse stakeholdersStrong judgment and discretion when handling confidential informationAdditional InformationThis role is not eligible for immigration sponsorship.A diverse workforce is a strong workforce. To deliver growth at BLEND360 and for our clients, we believe we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history, our growth, and continues to have a profound impact on our success.  We are determined to have equality in the workplace, within our team and as an extension of our clients’ team.  This is not the work of the moment, and this requires continued learning and purposeful actions.  We are investing resources to understand and improve the sourcing, selection, and retention of the talent we hire, and ultimately the workforce we provide for our clients. We will communicate our journey in the spirit of transparency and shared learning.