GERMAN Speakers Needed for Customer Service Jobs - Remote Within Greece

Description

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We are excited to announce a new opportunity for German speakers in the Consumer Services industry. We are currently looking for dedicated individuals to fill Customer Service positions remotely within Greece. Our agency specializes in various sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our recruitment process, ensuring a perfect match between our candidates and their ideal employers. This role offers you the chance to work from the comfort of your home while providing exceptional service to customers in German. You will be part of a dynamic team that values communication and efficiency, all while living in the beautiful landscapes of Greece. If you are ready to embark on your next adventure in a vibrant work environment and are looking for that dream job abroad, we encourage you to apply and take the first step towards your new career with Patrique Mercier Recruitment, a project owned by The House of Mercier.

Responsibilities

• Handle customer inquiries in German via phone, email, and chat.
• Provide detailed product information and assist customers with their queries.
• Resolve complaints and issues in a timely and professional manner.
• Document customer interactions and maintain accurate records.
• Collaborate with other team members to improve customer experience.
• Identify and escalate priority issues to the relevant departments.
• Stay updated on product knowledge and industry trends.

• Fluency in German (both spoken and written).
• Strong communication skills and a customer-oriented mindset.
• Experience in customer service or a related field is preferred.
• Ability to work independently and manage time effectively.
• Familiarity with basic computer applications and CRM systems.
• Flexibility to work in a remote environment.
• Strong problem-solving skills and a positive attitude.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )