Director, Digital Product, Marketing

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. Pets Best, a subsidiary of IPH, offers pet insurance and wellness plans for dogs and cats in every state. Founded in 2005 with a mission to provide access to comprehensive animal healthcare at an affordable price, Pets Best delivers flexible coverage, an easy claims process, and excellent customer service.Job Summary:Pets Best is a leading pet insurance brand building the future of pet health and financial solutions. Our mission is to end economic euthanasia by ensuring pet parents are financially prepared to care for their pets. The Director, Digital Product role is responsible for the vision, strategy, and execution of Pets Best digital product portfolio.Job Location: US - RemoteMain Responsibilities:  Own the strategic vision and digital product roadmap for consumer and partner facing applications that align with brand and enterprise objectivesOversee the end-to-end product lifecycle for a suite of digital products and application, including capacity planning, resource allocation, and budgetingUnderstand customer and partner journeys and develop insights that help inform features, functionality, and future improvements across the businessDevelop a dashboard and metrics to communicate leading indicators, progress against key goals and objectives, and ROIRecruit, mentor, and develop a high-performing team that can include product owners, designers, and business analystsDefine and maintain a digital product operating model, including standards, playbooks, governance, and compliance, in close coordination with other business unitsCollaborate with internal and external partners to implement new feature/functionality enhancementsDesign, implement, and analyze AB test result to guide effective decision makingBuild a strong cross-functional network and foster close working relationships with internal stakeholdersPresent learnings and recommendations to internal and external business partnersIdentify market needs and propose new functionality based on competitive research and sound analyticsUnderstand consumer and digital marketing trends, consumer purchase cycles and best practices in UX and developmentExcellent communication skills, both verbal and writtenProactively engage with Compliance and Legal to ensure adherence with all external and internal compliance and regulatory requirements.Qualifications:  Bachelor's degree10+ years of Digital Project and/or Product Management experience5+ years of project management experience, preferably Agile / IT Project ManagementPreferred Qualifications:  Experience working on consumer facing web and mobile experiencesAn understanding of API products and technologyFamiliarity with current digital design standards and user experiencesDemonstrated project and product management skills with strong attention to detailFlexible, high energy, self-starter with an emphasis on actionAble to work in a fast-paced environment and manage multiple projects with little supervisionAble to build consensus across cross functional teams and matrix organizations, strong communication skillsFamiliarity and experience working with technical teams in an agile development process, including the use of agile tools (JIRA, Confluence)Training in scaled agile framework (SAFe) and/or Certified Scrum Product Owner (CSPO) certificationHigh PC proficiency (MS Office, Teams, PowerPoint, etc)#LI-DNIAll of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:Comprehensive full medical, dental and vision InsuranceBasic Life Insurance at no cost to the employeeCompany paid short-term and long-term disability12 weeks of 100% paid Parental LeaveHealth Savings Account (HSA)Flexible Spending Accounts (FSA)Retirement savings planPersonal Paid Time OffPaid holidays and company-wide Wellness Day offPaid time off to volunteer at nonprofit organizationsPet friendly office environmentCommuter BenefitsGroup Pet InsuranceOn the job training and skills developmentEmployee Assistance Program (EAP)