Digital Product Manager

Job Summary:The Digital Product Manager I is responsible for managing digital product(s) from the planning phase through deliverables coordination, execution, communication, and results tracking.Essential Functions:Manage growth and optimization of digital products aimed at driving awareness, engagement, adoption and product maturity based on product goalsDevelop and Manage digital asset budget- Manage to budget with internal partners and contract services or agenciesInfluence, inform, and engage cross functional teamsProvide guidance and strategy across digital products, programs and projectsPartner with stakeholders to develop/maintain a backlog for digital initiatives which align with business goals and digital road map(a)Work with Supervisor to manage to digital asset budgetEffectively and actively communicate successes, challenges, timelines and project needsManage digital calendar/priorities for digital products and initiatives.Manage daily activities with external agencies and IT partners.Ensure all digital content has approvals from required stakeholders.Provide direction of digital strategy goals, customer experience, digital quality, and product analytics.Lead product management of digital asset or service representing the digital team in daily IT Agile meetings and/or similar activities from IT vendorsWork with business partners throughout the organization to understand their goals and be able to translate that into workPrioritize, assign and balance work within Agile TFS boards with Scrum, SA and Tech leads acting as Product Owner of digital assetLead through ambiguity. Employ Lean Management and Design Thinking principles to guide teams through challenges and solutions.Help develop product roadmaps and long-term vision for where digital is going. Define and deliver amazing customer experiences.Stay on top of emerging digital trends and capabilities.Own the customer experience for digital product introducing new capabilities to improve those everyday customer momentsUtilize data and technology to elevate the customer experienceEnsures digital product meets all regulatory and complianceEvaluate, validate, and communicate the business proposition associated with digital initiatives and digital products.Initiate and lead new IoT or digital innovation projectsPerform any other job duties as requestedEducation and Experience:Bachelor's Degree in Marketing, Computer Science, Human Factors, IT, Communications or related field or equivalent years of relevant work experience is requiredMinimum of five (5) years of professional experience in digital projects is requiredExperience translating business requirements into user experience applications in support of technical specifications is requiredProject planning/project management experience is required; experience leading teams and large scale projects is preferredDigital product owner experience is preferredHMO or Healthcare industry experience is preferredExperience in Agile scrum ceremonies-story writing, sprint planning, daily standups and retrospectives is preferredCompetencies, Knowledge and Skills:Experience with desktop and mobile web, android and iOS apps, design, digital quality assurance, digital strategy, user research, prototype and analytic developmentUtilizes design thinking principles and methodsKnowledge and experience with project management tools and content management software (i.e. TFS, WordPress)Knowledge and experience in digital product developmentKnowledge and experience of code languages (HTML, CSS, .NET, C#, Swift, etc.) and back-end infrastructure (web services, API or database development) a plusUX, UI and Human Factor experienceHands-on experience UAT testing digital productsTroubleshooting and problem solving capabilitiesSolid project planning and management capabilitiesProcess and/or workflow planning and design skillsInformation Architecture and Taxonomy familiarityStrong knowledge of best practices relative to mobile application and web developmentProficient in Word, PowerPoint or Keynote, and ExcelExperience with Google Analytics, Firebase or equivalent a plusExcellent oral and written communicationEffective organization and prioritizationLicensure and Certification:NoneWorking Conditions:General office environment; may be required to sit or stand for extended periods of timeAbility to travel as required by the needs of the businessCompensation Range:$70,800.00 - $113,200.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary):SalaryOrganization Level Competencies Create an Inclusive EnvironmentCultivate PartnershipsDevelop Self and OthersDrive ExecutionInfluence OthersPursue Personal ExcellenceUnderstand the Business This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.#LI-EM1