Digital Marketing Channel Manager

TITLE: Digital Marketing Channel ManagerLOCATION: Remote (East Coast Preferred near a CCS office; Chicago, Boston, New York, DC, Miami, or Philadelphia); ability to travel 2-4 times a year for All Staff retreats.DEPARTMENT: Corporate MarketingTYPE: Full Time CCS is unable to sponsor work visas for this position, including H-1B. Candidates must be authorized to work in the U.S. without current or future visa sponsorship.WHO WE ARECCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. Since 1947, CCS has empowered many of the world’s greatest organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact. CCS provides tailored support to more than 700 nonprofit organizations annually. Headquartered in New York, the firm has over 600 professionals and 18 offices throughout the United States and Europe. Our people are our greatest strength. At CCS, you will join a diverse team of smart, passionate, and resourceful professionals who are driven by purpose and committed to performance.UNDERSTANDING THE ROLEWe are seeking a hands-on Digital Marketing Channel Manager to oversee maintaining, updating, and ensuring visibility and functionality of CCS’s website and digital platforms, including HubSpot and WordPress. This role is responsible for managing platform operations, publishing content when needed, coordinating with cross-functional teams, and tracking digital performance metrics. The Digital Marketing Channel Manager will serve as the primary liaison with external vendors, including web developers, hosting providers, and SEO consultants, and will stay current with emerging web technologies and best practices to continuously improve digital operations.RESPONSIBILITIESServe as the primary manager of CCS’s website and digital platforms, overseeing updates, integrations, features, and platform stabilityCollaborate with external vendors, web developers, and hosting providers to ensure smooth operation and timely improvementsPartner with the Business Intelligence Team to manage the firm’s HubSpot Marketing instance, including automation, workflows, forms, integrations, and formatting emails and landing pagesSupport cross-functional teams across Marketing and Business Intelligence to enable digital initiativesPublish and maintain digital content as needed, ensuring accuracy and alignment with CCS’s brand and messagingImplement on-page SEO best practices and support keyword research effortsTrack and report digital metrics across all platforms to inform leadership and guide operational decisionsMonitor email deliverability, CTR, open rates, and unsubscribe trendsStay current with emerging web technologies and best practices to optimize site performance and digital operations QUALIFICATIONS 5+ years of experience managing websites, digital platforms, and analytics toolsHands-on experience with WordPress and HubSpotFamiliarity with SEMrush, Google Analytics, Hotjar, Monday.com, and CanvaKnowledge of HTML/CSS/JSON for basic troubleshooting and platform managementBasic understanding of SEO, analytics, and marketing automation toolsStrong project management and organizational skillsProactive, detail-oriented, and technically savvyExcellent interpersonal skills and ability to collaborate across teamsAbility to manage multiple projects and priorities in a fast-paced environment CCS offers competitive benefits, a dynamic training program, resources, career advancement, mentoring, and networking opportunities. We are an Equal Opportunity Employer and strongly encourage a diverse pool of candidates to apply.SALARY RANGE: $80,000 - $90,000The exact salary varies within range based on years of relevant experience and education.