ESSENTIAL FUNCTIONS:

 

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.  Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.  Creates an atmosphere of luck and celebrates guest’s wins.  Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service.  Checks for satisfaction and effectively resolves service breakdowns when they exist.  Promotes Caesars Rewards programs and card membership.  Provides a warm farewell and thanks guests for visiting.

 

Performs heavy cleaning operations in hotel and casino halls, public baths, showers and restrooms.  Moves furniture; operates heavy equipment such as floor polishers, shampooers and carpet extractors.  Completes special assignments for the Supervisor Public Area and above as requested.

 

EDUCATION/SKILLS/EXPERIENCE:Ability to read and write English sufficiently to perform job.  Ability to lift more than 40 lbs. DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).” $22.50 per hour