Job Summary:
Under general supervision assist the Vendor Support Team designing and updating forms and booklets and to assist with the certification testing process for software vendors' paper and electronic submissions
Qualifications:
Bachelors degree in a related field from an accredited college or university or
Associates degree in a related field from an accredited college or university and two years of related experience or
Two years of experience as the lower IT Business Analyst 2 or position equivalent
Essential Qualifications
Create, update and maintain tax forms and booklets using design tools and software
Provide customer service by answering design/form layout questions and 2D barcode inquiries
Work with internal business partners to verify that the forms meet requirements and are compliant with form standards
Troubleshoot forms issues
Test and review web forms for posting to the Departments website
Respond to vendor inquiries regarding forms and submissions
Test software vendors paper tax documents and payment vouchers for barcodes, content, placement, and scanlines
Test software vendors electronic file submissions for standards, accuracy, and completeness
Provide software vendors with feedback by documenting errors discovered during testing
Review electronic formatted files to ensure data elements are present