Description
Begin the new year in sunny Greece with exciting customer service opportunities for Dutch speakers! At Patrique Mercier Recruitment, we are the leading agency specializing in helping candidates find jobs in their native language in countries around the globe. We understand the importance of industry expertise and cultural fit, which is why we focus on various sectors including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. Our meticulous recruitment process is designed to match the best candidates with the right employers, ensuring a comprehensive fit for both parties. As a customer service representative, you will be part of a dynamic team committed to providing exceptional support to our clients and customers in Greece. This is your chance to immerse yourself in a vibrant culture while using your language skills and enhancing your career in consumer services. If you're eager to start your professional adventure in a beautiful location with a supportive and professional agency, contact us today to learn more about this incredible opportunity!
Responsibilities
- Provide exceptional customer service to Dutch-speaking clients and customers.
- Handle inquiries, complaints, and provide solutions in a timely manner.
- Maintain a thorough understanding of products and services to effectively assist customers.
- Document customer interactions and feedback for quality assurance purposes.
- Collaborate with team members to improve service efficiency and customer satisfaction.
- Assist in resolving escalated customer issues and ensure a seamless experience.
- Participate in training and development programs to enhance service skills.
Requirements - Fluency in Dutch and proficiency in English; additional languages are a plus.
- Previous experience in customer service or a related field is preferred.
- Strong communication skills, both verbal and written.
- Ability to work effectively in a team-oriented environment.
- Excellent problem-solving skills and attention to detail.
- Flexibility to adapt to changing customer needs and situations.
- A positive attitude and dedication to delivering high-quality service.
Benefits - Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )