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Associate Account Director (Influencer Marketing)

The Shelf Influencer Marketing Agency
9 days ago
Full-time
On-site
Canada
About the roleLocation: RemoteExperience Level: Mid Level (Agency experience preferred)We're looking for an experienced Associate Account Director to own a portfolio of client accounts and lead a team of account managers in delivering exceptional influencer marketing programs. You'll be the strategic and executional anchor across your book of business: equal parts client partner, team coach, and talent expert.This is a player-coach role: you'll set the strategic direction for client programs while developing the next tier of talent on your team. You'll report to the Head of Account Management and work cross-functionally with creative, strategy & analytics, performance media and platform teams to drive results clients talk about.What you'll doClient leadershipDevelop integrated social and influencer strategies tied to measurable business outcomesOwn day-to-day relationships as the primary client point of contactLead strategic planning, quarterly business reviews, and campaign ideationNavigate complex client conversations with confidence and clarityContribute to new business pitches and proposals as neededTeam managementDirectly manage 1–3 account managers or supervisorsProvide coaching, feedback, and career development supportDelegate campaign workstreams and review output for qualityFoster an inclusive, high-performance team cultureCampaign executionLead end-to-end delivery of multi-platform influencer programsOversee influencer selection, briefing, content review, and performance reportingEnsure on-time, on-budget delivery across a diverse client scopeDrive cross-department collaboration with creative, paid media and strategy teams to align on campaign goals and ensure seamless executionServe as the internal connector between client needs and departmental capabilities, facilitating clear communication and shared accountability across functionsQualifications5–7 years of experience in digital, social, or influencer marketing  (agency background preferred)Prior experience managing direct reports and developing junior team membersDeep knowledge of influencer marketing across paid and earned channels, with hands-on platform expertise (TikTok, Instagram, YouTube)Proven track record managing multiple client accounts simultaneously with strong retention and growth outcomesProficiency with influencer management tools (CreatorIQ, Modash, Upfluence, or equivalent)Strong project management skills with sharp attention to timelines, budgets, and deliverablesComfortable presenting and leading conversations with VP- and C-suite level clientsExperience with paid social amplification, cross-channel integration, and performance reporting a plusProficient in AI tools and comfortable applying them to streamline workflows, accelerate research, and improve team output Experienced with productivity and collaboration suites including Microsoft Word, Google Workspace (Docs, Sheets, Slides), and project management tools such as AsanaWhat we offerRemote-firstComprehensive medical, dental, and vision benefitsFlexible time off with inclusive holiday benefits401(k) matchingCollaborative, diverse team culture with meaningful professional development